Press Release

St. Louis Parking Company recently learned of a security incident involving credit and debit card data collected at its Union Station Parking Facility between October 6, 2014 and October 31, 2014. Customers who utilized the public parking facility at Union Station could have had their credit card information compromised. 

As soon as the breach was discovered, the affected server was isolated and security measures were put in place to eliminate any further compromise of data. The breach was isolated to the public parking lot and did not affect any other concessions. St. Louis Parking Company is asking any customers who used their credit or debit card to exit the parking facility between October 6th and October 31st to closely monitor their accounts. If customers notice any fraudulent activity they should notify the issuing bank or financial institution and St. Louis Parking Company at 314-241-7777 extension 11.

St. Louis Parking Company, the Parking Operator at Union Station, is working with Datapark, the manufacturer of the revenue controls system, to investigate the situation per the Payment Card Industry Data Security Standard. Third party forensic experts have been hired to assist with the investigation. The security compromise has been contained, and customers can use their credit and debit cards at the public parking facilities at Union Station. St. Louis Parking Company will continue to post relevant consumer updates on its website: stlouisparking.wpengine.com.

St. Louis Parking Company is an autonomous company, and is wholly responsible for operating the parking facilities at Union Station. Union Station and Union Station Doubletree Hotel are separate, distinct corporate entities from St. Louis Parking Company. All inquiries concerning this matter should be directed to St. Louis Parking Company.

MORE INFORMATION ON WAYS TO PROTECT YOURSELF 

We recommend that you remain vigilant by reviewing your account statements and credit reports for any unauthorized activity. You may obtain a copy of your credit report, free of charge, once every 12 months from each of the three nationwide credit reporting companies. To order your annual free credit report please visit www.annualcreditreport.com or call toll free at 1-877-322-8228. Contact information for the three nationwide consumer reporting agencies is as follows:

 Equifax                             

PO Box 740256

Atlanta, GA 30374

www.equifax.com

1-800-525-6285

TransUnion                                   

PO Box 2000

Chester, PA 19022

www.transunion.com/fraud

1-800-680-7289

Experian 

PO Box 9554

Allen, TX 75013

www.experian.com

1-888-397-3742